Online Privacy Policy
Privacy Policy
The provision of safe and quality osteopathic care is our principal concern. This requires a strong relationship between the osteopath and the patient based on trust and confidentiality.
Keep Active Osteopathy regards your health as confidential. Your health information is handled in compliance with the Privacy Act 1988, the Australian Privacy Principles and the privacy provisions of all applicable legislation consistent with Commonwealth and State/Territory law.
This privacy policy covers all personal information we hold. That is, information, or an opinion about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our office, over the phone and over the internet.
You are entitled to know what personal information is held about you; how and under what circumstances it may be disclosed; when consent is required for these purposes; and how it is stored.
We will discuss these matters with you at the time your health information is collected while attending this practice.
Clinical records are stored and transmitted securely and safeguarded against loss or damage.
Collection, use and disclosure of your Health Information.
Osteopaths must keep clinical records. It’s a government requirement, and information about your medical and family health history is needed to provide accurate diagnoses and appropriate treatment.
We will only seek information that is relevant to your health. This information is generally collected directly from you or otherwise with your consent. However, from time to time we may receive information from others (for example, X-ray images and referrals from other practitioners). When this occurs, we will wherever possible make sure you know we have received this information.
Some information about you may be provided to Medicare or your private health insurer, if relevant, for billing and rebate purposes. This information generally does not include your detailed clinical records but may depend on the terms of your insurance policy.
There are circumstances where a health practitioner is legally required to disclose information. An example of this is a subpoena or other mandatory reporting requirements.
Generally, workers compensation and traffic accident schemes require patients treated under those schemes to agree their health information can be shared with the scheme and its insurers.
It is necessary for us to keep your health information for as long as is required by law (generally 7 years after your last consultation, but longer in some circumstances).
We will inform you if we intend to transfer your clinical records to another osteopath or clinic, or if we sell or close this clinic.
The provision of safe and quality osteopathic care is our principal concern. This requires a strong relationship between the osteopath and the patient based on trust and confidentiality.
Keep Active Osteopathy regards your health as confidential. Your health information is handled in compliance with the Privacy Act 1988, the Australian Privacy Principles and the privacy provisions of all applicable legislation consistent with Commonwealth and State/Territory law.
This privacy policy covers all personal information we hold. That is, information, or an opinion about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our office, over the phone and over the internet.
You are entitled to know what personal information is held about you; how and under what circumstances it may be disclosed; when consent is required for these purposes; and how it is stored.
We will discuss these matters with you at the time your health information is collected while attending this practice.
Clinical records are stored and transmitted securely and safeguarded against loss or damage.
Collection, use and disclosure of your Health Information.
Osteopaths must keep clinical records. It’s a government requirement, and information about your medical and family health history is needed to provide accurate diagnoses and appropriate treatment.
We will only seek information that is relevant to your health. This information is generally collected directly from you or otherwise with your consent. However, from time to time we may receive information from others (for example, X-ray images and referrals from other practitioners). When this occurs, we will wherever possible make sure you know we have received this information.
Some information about you may be provided to Medicare or your private health insurer, if relevant, for billing and rebate purposes. This information generally does not include your detailed clinical records but may depend on the terms of your insurance policy.
There are circumstances where a health practitioner is legally required to disclose information. An example of this is a subpoena or other mandatory reporting requirements.
Generally, workers compensation and traffic accident schemes require patients treated under those schemes to agree their health information can be shared with the scheme and its insurers.
It is necessary for us to keep your health information for as long as is required by law (generally 7 years after your last consultation, but longer in some circumstances).
We will inform you if we intend to transfer your clinical records to another osteopath or clinic, or if we sell or close this clinic.
